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Terms of Service

Last updated: June 3, 2026

Please read these terms and conditions carefully before using our Applications (including our website). By using our Applications, you confirm that you accept these terms and agree to comply with them. If you do not agree to these terms, you must not use our Applications.

Summary

This quick summary is provided for your convenience. It is not intended to replace the main terms below, so please refer to the main terms for full details.

  • You should ensure that you comply with these terms when you use and upload content to our Applications.
  • You retain any ownership rights you may have in the content you upload, and in the transcripts and other output you generate using our tools.
  • We own or license all intellectual property rights in our Applications. You must not use our content (other than content you have uploaded, created, or edited) for commercial purposes without a license from us or our licensors.
  • We may disclose your identity to any third party who claims that content you uploaded infringes their intellectual property rights or right to privacy.
  • We may remove any content you upload for any reason.
  • We are not liable for any loss or damage you may suffer, except for any liability we cannot exclude or limit under the law.
  • You can contact us at [email protected] if needed.

Contents

  1. Terms of Use
  2. Other Applicable Terms
  3. Who We Are & How to Contact Us
  4. Changes to These Terms
  5. Changes to Our Applications
  6. Accessing Our Applications
  7. Your Account
  8. Intellectual Property Rights
  9. Billing and Payments
  10. No Reliance on Information
  11. Limitation of Liability
  12. Uploading Content to Our Applications
  13. Reporting Content & Copyright (DMCA) Notices
  14. Malicious Use or Digital Attacks
  15. Linking to Our Applications
  16. Our Rights & Obligations
  17. Applicable Law

1. Terms of Use

These terms of use (together with the documents referred to in them) tell you the rules for using our websites (including subdomains, e.g. https://freesubtitles.ai) through which we make our transcription, translation, and related tools and services available (β€œour Applications”), whether as a guest or a registered user. Use of our Applications includes (but is not limited to) accessing, browsing, or registering to use our Applications.

Please read these terms carefully before you start using our Applications. By using our Applications, you confirm that you accept these terms and agree to comply with them. If you do not agree to these terms, you must not use our Applications.

2. Other Applicable Terms

These terms refer to the following additional terms, which also apply to your use of our Applications:

  • Our Privacy Policy, which sets out how we process any personal data collected from you or that you provide to us, and information about the cookies we use. By using our Applications, you consent to such processing and you warrant that all data provided by you is accurate.
  • The billing terms set out in Section 9 (Billing and Payments), which apply if you create an account or purchase any goods or services from our Applications.

3. Who We Are & How to Contact Us

Saint Technology, Inc. ("we", "us", or "our" in these terms) is a corporation incorporated in Delaware, United States. Our registered address is 651 N Broad St, Suite 201, Middletown, DE 19709, United States.

We are the registered owner of the freesubtitles.ai domain and related software applications.

If you have questions, you may be able to find an answer on our website (freesubtitles.ai) or via the chat feature in our Applications. You can also contact us at [email protected]. When emailing us, we would appreciate you providing:

  • a brief description of the reason you are contacting us; and
  • details of your account and/or purchase.

We aim to respond to you within 30 days of receiving your email.

4. Changes to These Terms

We may amend these terms from time to time by amending this page. We will endeavor to notify you of any changes in advance via email (assuming you have provided us with your email address).

Every time you wish to use our Applications, please check these terms to ensure you understand the terms that apply at that time.

The date on which these terms were most recently updated is stated at the top of this document.

5. Changes to Our Applications

We may update our Applications from time to time, and may change their content at any time, including (but not limited to) to reflect changes to our products and services, our users’ needs, and our business priorities.

However, please note that we are under no obligation to update any content on our Applications, which may be out of date at any given time.

6. Accessing Our Applications

We do not guarantee that our Applications, or any content on them, will always be available or uninterrupted. We may suspend, withdraw, discontinue, or restrict the availability of all or any part of our Applications without notice, but we will try to give you reasonable notice of any suspension or withdrawal.

You are responsible for making all arrangements necessary for you to access our Applications, and for backing up any content you have uploaded onto our Applications.

You are also responsible for ensuring that all persons who access our Applications through your internet connection are aware of these terms and other applicable terms and conditions, and that they comply with them.

7. Your Account

To use our services, we may require you to create a user account. You shall provide us with the information we require in a complete and truthful manner.

If you choose, or are provided with, a user identification code, password, or similar as part of our registration and security procedures, you must treat such information as confidential. You are responsible for keeping your login details (including any login and security tokens, URLs, password-reset URLs, or any other piece of information) confidential and safe. You must not disclose this information to any third party.

By registering an account, you acknowledge and accept that an account registered by a bot or any other automated method is not permitted, that you are only allowed to register one account, and that your account cannot be shared with any other person.

We have the right to suspend and/or terminate your access to your account, and/or disable any user identification code, whether chosen by you or allocated by us, at any time, if:

  • in our opinion you have failed to comply with any of the provisions of these terms or any additional terms which apply to you (including those referred to in Section 2 above);
  • your use of our Applications may be in contravention of, or cause a contravention of, applicable laws;
  • your use of our Applications is, in our opinion, inappropriate, offensive, or in breach of any code of conduct or community guidelines we may have;
  • the content you upload, create, or process via our Applications is, in our opinion, inappropriate, offensive, or in breach of any code of conduct we may have; or
  • in our opinion there is or may be a need to do so as a result of a legal action taken by the government or relevant authorities or otherwise.

You shall not be entitled to claim damages, reimbursement, or similar for our suspension or termination of your account.

If you know, or suspect that anyone other than you knows, your login credentials, you must promptly change them and notify us at [email protected].

You can delete your account or stop using the services at any time by contacting us directly. Any cancellation of paid services is governed by the terms and conditions you agreed to when you purchased them, as amended from time to time.

8. Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in original work on our Applications, and in the material published on them. These works are protected by copyright laws and treaties around the world. All such rights are reserved.

You shall not access, use, or disclose our original source code, techniques, algorithms, or procedures of, contained in, or relating to our Applications.

You may download extracts from our Applications for your personal use, and you may draw the attention of others to content posted on our Applications. However, you must not modify the copies of any materials in any way, and you must not use any illustrations, photographs, video or audio sequences, or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our Applications must always be acknowledged.

You must not use any part of the content on our Applications (other than content that you have uploaded, created, or edited on our Applications) for commercial purposes without obtaining a license to do so from us or our licensors.

Subject to your compliance with these terms, we grant you a revocable, non-exclusive, non-sublicensable, and non-transferable license to use our Applications within the scope and purposes of our Applications.

If you breach these terms, your right to use our Applications will cease immediately, and you must, at our option, return or destroy any copies of the materials you have made.

9. Billing and Payments

FreeSubtitles operates on a credit-based billing model. Credits are purchased in advance and consumed each time you use paid features (such as transcription, translation, or subtitle burning).

Payment processing is handled exclusively by Stripe, Inc. When you purchase credits, you are redirected to or interact with Stripe’s secure payment interface. We do not store your full payment card details on our servers. We store only a Stripe customer ID and a record of your credit purchases.

All prices are displayed in US dollars. Credits are non-refundable except where required by applicable law or at our sole discretion on a case-by-case basis. Credits do not expire.

You can view your credit balance and purchase history from within your account dashboard.

By purchasing credits you authorize us to charge your selected payment method via Stripe. You confirm that you are authorized to use the payment method provided.

For billing questions or refund requests, contact us at [email protected].

10. No Reliance on Information

The content which we own on our Applications (our β€œContent”) is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of our Content.

Although we make reasonable efforts to update our Content, we make no representations, warranties, or guarantees, whether express or implied, that our Content is accurate, complete, or up to date.

Where our Applications contain links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or any information you may obtain from them. We have no control over the contents of those sites or resources.

Similarly, where our Applications contain content uploaded by users, such content is provided for information only and should not be interpreted as approval by us. We assume no liability for content uploaded by users.

11. Limitation of Liability

Nothing in these terms excludes or limits our liability for death or personal injury arising from our negligence, or for our fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

To the extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may apply to our Applications or any content on them, whether express or implied.

We shall not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our Applications; or
  • use of or reliance on any content displayed on our Applications.

In particular, we shall not be liable for any indirect or consequential loss or damage, including:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill, or reputation; or
  • any indirect or consequential loss or damage.

We shall not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of our Applications or your downloading of any content on them, or on any website linked to them.

We assume no responsibility for the content of websites linked from our Applications. Such links should not be interpreted as endorsement by us of those linked websites. We shall not be liable for any loss or damage that may arise from your use of them.

12. Uploading Content to Our Applications

Whenever you make use of a feature that allows you to upload content to our Applications, you must comply with these terms.

You retain any ownership rights you may have in the content you upload to our Applications, and in any content you generate as a result of using our tools.

To provide the service, we need a limited license to handle the files you upload. You therefore grant us a worldwide, non-exclusive, royalty-free license to host, store, process, and display your uploaded content solely for the purpose of operating our Applications and delivering transcription, translation, and subtitle results back to you. This license ends when your content is deleted, and it does not permit us to sell your content or make it available to other users. Our handling of your content is further described in our Privacy Policy.

When you upload or post content to our Applications, you confirm that you:

  • have the legal right to do so;
  • are not prevented from doing so (for example, by any applicable law or confidentiality obligations);
  • are not acting in violation of the intellectual property rights (including moral rights) of any person, or their right to privacy, when doing so;
  • have the explicit consent of any people featured in your content, and agree to supply their explicit written consent on our request; and
  • have any permission required to feature places that require permission to be sought.

You warrant that any content you upload to our Applications complies with these terms, and you will be liable to us and indemnify us for any breach of this warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach.

We also have the right to disclose your identity to any third party who is claiming that content posted or uploaded by you to our Applications constitutes a violation of their intellectual property rights or right to privacy.

We have the right to remove any content you upload to our Applications for any reason, including if it does not comply with these terms.

While we take reasonable steps to prevent the loss of content you upload to or create with our Applications, you are ultimately solely responsible for securing and backing up your content.

Your uploaded content is private to your account. Our access to and use of your content (along with that of any sub-processors) is governed by our Privacy Policy.

13. Reporting Content & Copyright (DMCA) Notices

If you wish to complain about content available through our Applications, please contact us at [email protected] with the following information:

  • your full name, email address, postal address, and telephone number;
  • who you are complaining on behalf of;
  • a link to or the location of the content you are complaining about;
  • details of your complaint; and
  • your requested resolution.

How to file a copyright takedown notice (a β€œDMCA notice”)

If a copyright holder or their agent believes that any content on our Applications infringes their copyright, they may submit a notification under the Digital Millennium Copyright Act ("DMCA") by providing our Copyright Agent with the following information in writing (see 17 U.S.C. Β§ 512(c)(3) for further detail):

  1. A physical or electronic signature of a person authorized to act on behalf of the holder of an exclusive right that is allegedly infringed;
  2. Identification of the copyrighted work claimed to have been infringed (or, if multiple works at a single online site are covered by one notification, a representative list of such works);
  3. Identification of the material claimed to be infringing, and information reasonably sufficient to permit us to locate it;
  4. Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address;
  5. A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  6. A statement that the information in the notification is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.

Failure to comply with all of the requirements above may result in your DMCA notice being invalid. Copyright infringement notifications may be submitted to our Copyright Agent at [email protected].

14. Malicious Use or Digital Attacks

You must not misuse our Applications by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to our Applications, the server on which our Applications are stored, or any server, computer, or database connected to our Applications. You must not attack our Applications via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you may commit a criminal offense under the Computer Fraud and Abuse Act (18 U.S.C. Β§ 1030) and other applicable laws. We will report any such breach to the relevant law enforcement authorities, and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Applications will cease immediately.

We do not guarantee that our Applications will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs, and platform to access our Applications. You should use your own virus-protection software and take security precautions where possible.

15. Linking to Our Applications

You may link to our website home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.

We reserve the right to withdraw linking permission without notice.

16. Our Rights & Obligations

We may transfer our rights and obligations under these terms to another organization. We will aim to inform you in writing if this happens.

17. Applicable Law

These terms, their subject matter, and their formation are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. You and we agree that the state and federal courts located in Delaware shall have exclusive jurisdiction over any dispute arising out of or in connection with these terms.

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